Buy any 2 signs get 10% off
Buy any 3 signs get 15% off
SHIPPING POLICY ACRYLIC HOUSE SIGNS
Items are processed, packaged and posted (via our chosen courier) within 10-14 working days. Although we aim to keep within this time scale, this can vary depending on a number of factors, so if you order is for a specific date, please inform us of this in the notes in the checkout process.
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Should your order be late or not arrive within the specified time please contact us.
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SHIPPING POLICY WOODEN SIGNS SIGNS
Items are processed, packaged and posted (via our chosen courier) within 2-3 weeks. Although we aim to keep within this time scale, and usually much quicker this can vary depending on a number of factors, so if you order is for a specific date, please inform us of this in the notes in the checkout process.
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RETURN & EXCHANGE POLICY
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exceptions / non-returnable items
We do not accept returns on any of our "made-to-order/personalised" products, except in the instance of damage during transit, or a mistake made on our behalf.
If a spelling error has been made by the customer upon placing the order, the customer is responsible for the full cost of a replacement item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.